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1.
Article

Kundenorientierung und Kundenzufriedenheit

for Marktpsychologie | (2007), Seite 751-835
by Dormann, C. | Zapf, D.
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2.
Article

Gesundheit und Arbeitsschutz

for Lehrbuch der Personalpsychologie | (2006), Seite 699 - 728
by Zapf, D. | Dormann, C.
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3.
Article

Stress, Burnout und Arbeitsengagement

for Handbuch Strategisches Personalmanagement | (2011), Seite 515-537
by Hahn, V. | Dormann, C.
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7.
Article

Soziale Stressoren in der Arbeitswelt : Kollegen, Vorgesetzte und Kunden

for Arbeit | 13(2004), 3, Seite 278-291
for The Union War | 13(2004), 3, Seite 278-291
by Holz, M. | Zapf, D. | Dormann, C.
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